As Director, Nonprofit and Community Services, Jacqui is responsible for providing leadership, organization, project management and client coordination support for training, research, planning, facilitation, organizational and program development and evaluation projects for nonprofit and community/governmentclients. She is a certified trainer and consultant for the PA Standards for Excellence in Nonprofit Ethics and Accountability®.
With an undergraduate degree in Psychology from the Pennsylvania State University and a Master of Social Work from Edinboro University of Pennsylvania, Jacqui brings a depth and breadth of project management and program development experience to SSI clients. Earlier in her career, Jacqui was a Research Manager at SSI where she was responsible for developing, implementing, analyzing and reporting primary and secondary research projects in all industry sectors and facilitating program development initiatives.
Her significant accomplishments include the facilitation of the Northwest PA Regional Economic Development “Roles and Players” Analysis for the Northwest Commission, that resulted in better working relationships between the county-level economic development & planning agencies and the commission. She was also instrumental in establishing the United Way’s Success by Six program in Erie County. Her work on the development of the program outcomes measurement and evaluation process for GECAC’s Even Start Program, which was recognized by the PA Department of Education as a best practice. Jacqui is a trained facilitator for the development of program logic and outcomes measurement models utilizing the United Way methodology.
Prior to returning to SSI, Jacqui held the position of Early Childhood Mental Health Consultant for the Northwest Regional Key in Pennsylvania. In that role, she facilitated training programs for early care and education providers in addition to coordinating services for children and families. Jacqui also held progressively responsible positions for the Achievement Center, first as Therapeutic Staff Support, team leader assistant, team leader and behavioral specialist consultant, where she was responsible for developing and overseeing the Summer Autism Program.
Jacqui has also been a Research Analyst with the Mercyhurst Civic Institute in Erie, where she provided the primary research management including data entry, analysis in SPSS or Excel, graphing results, report drafting, and preparing presentations, conducted secondary research via web and journal searches and compiled reports on topics relevant to local community organizations.